Resolved after 47 minutes, affecting FusionPrep iPad Application and API, on July 23, 2026.
System performance has returned to normal. We will continue to monitor response times throughout the day.
Affected components
FusionPrep iPad ApplicationAPI
Update timeline
- investigating Jul 23, 2026, 12:14 PM UTC
We are currently investigating an issue causing long load times of recipe and label printing data.
- monitoring Jul 23, 2026, 12:49 PM UTC
We have identified a novel indexing issue and deployed a resolution. System performance appears to be returning to normal. We will continue to monitor response times as the system stabilizes.
- resolved Jul 23, 2026, 01:02 PM UTC
System performance has returned to normal. We will continue to monitor response times throughout the day.
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