Funnel Leasing incident
Electronic Signature Service Disruption (Dropbox Sign)
Resolved after 41 minutes, affecting Document Signing, on October 21, 2026.
Dropbox Sign has recovered from the service disruption. Our team has tested and verified that all affected functionality is operating normally. The incident is now resolved. We will continue to monitor the integration to ensure stability. We apologize for any inconvenience caused.
Affected components
Update timeline
- identified Oct 21, 2026, 04:05 PM UTC
We are currently experiencing disruptions to electronic signature functionality due to an ongoing outage affecting our third-party provider, Dropbox Sign. Dropbox Sign has temporarily taken its services offline as a precaution while addressing critical security vulnerabilities. As a result, customers may be unable to send, access, or sign lease documents through Funnel. We are closely following Dropbox Sign's recovery efforts and will provide updates as services become available again. You can follow the provider's progress on the Dropbox Sign Status Page: https://status.hellosign.com/incidents/r2d5pw74grzl. We apologize for the inconvenience.
- resolved Oct 21, 2026, 04:47 PM UTC
Dropbox Sign has recovered from the service disruption. Our team has tested and verified that all affected functionality is operating normally. The incident is now resolved. We will continue to monitor the integration to ensure stability. We apologize for any inconvenience caused.
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