Resolved after 2 hours 15 minutes, affecting API and integrations, on November 18, 2024.
The increased rate of errors has subsided as of approximately 10 minutes ago, but we are still determining the root cause.
Affected components
API and integrations
Update timeline
- investigating Nov 18, 2024, 08:03 PM UTC
We are seeing an increase in 5xx errors on our public API in us-west-2 region, which may also affect the ability to send/receive messages on some channels.
- monitoring Nov 18, 2024, 08:44 PM UTC
The increased rate of errors has subsided as of approximately 10 minutes ago, but we are still determining the root cause.
- resolved Nov 18, 2024, 10:18 PM UTC
This incident has been resolved.
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