Front incident
[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]
Resolved after 4 hours 22 minutes, affecting Gmail and O365, on September 23, 2026.
We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
Affected components
Update timeline
- investigating Sep 23, 2026, 10:38 AM UTC
We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
- investigating Sep 23, 2026, 11:34 AM UTC
We are continuing to investigate the issue.
- monitoring Sep 23, 2026, 12:47 PM UTC
We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
- resolved Sep 23, 2026, 03:01 PM UTC
This incident has been resolved.
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