FreedomPay incident

Alert: UAT Processing Issues

Resolved after 1 hour 13 minutes, affecting UAT, on March 18, 2026.

resolved Mar 18, 2026, 09:46 PM UTC

transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your UAT relationship manager.

Started
Mar 18, 2026, 08:33 PM UTC
Resolved
Mar 18, 2026, 09:46 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 18, 2026, 08:33 PM UTC

Affected components

UAT

Update timeline

  1. investigating Mar 18, 2026, 08:33 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts in the UAT environment. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Mar 18, 2026, 09:46 PM UTC

    transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your UAT relationship manager.

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