Resolved after 23 minutes, affecting Heartland Gift Card, on March 20, 2026.
Transaction processing has returned to normal and all issues have been resolved.
Affected components
Heartland Gift Card
Update timeline
- investigating Mar 20, 2026, 11:55 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Heartland Gift Card. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Mar 21, 2026, 12:18 AM UTC
Transaction processing has returned to normal and all issues have been resolved.
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