Resolved after 2 hours 25 minutes, affecting Worldline GICC Europe, on March 23, 2026.
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldline GICC Europe relationship manager.
Affected components
Update timeline
- investigating Mar 23, 2026, 04:05 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldline GICC Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Mar 23, 2026, 05:44 AM UTC
FreedomPay is in contact with Worldline GICC Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Mar 23, 2026, 06:30 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldline GICC Europe relationship manager.
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