FreedomPay incident

Alert: FEXCO Processing Issues

Resolved after 1 hour 3 minutes, affecting FEXCO, on June 16, 2026.

resolved Jun 16, 2026, 02:13 PM UTC

Transaction processing has returned to normal and all issues have been resolved.

Started
Jun 16, 2026, 01:10 PM UTC
Resolved
Jun 16, 2026, 02:13 PM UTC
Duration
1h 3m
Detected by Pingoru
Jun 16, 2026, 01:10 PM UTC

Affected components

FEXCO

Update timeline

  1. investigating Jun 16, 2026, 01:10 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Jun 16, 2026, 01:40 PM UTC

    FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Jun 16, 2026, 02:13 PM UTC

    Transaction processing has returned to normal and all issues have been resolved.

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