Freed incident

Recording button disabled in legacy Freed iOS app

Resolved after 34 minutes, affecting section-185959 (Application site), on January 22, 2026.

resolved Jan 22, 2026, 03:46 PM UTC

We have upgraded all existing users to the new Freed application which allows recording.

Started
Jan 22, 2026, 03:12 PM UTC
Resolved
Jan 22, 2026, 03:46 PM UTC
Duration
34m
Detected by Pingoru
Jan 22, 2026, 03:12 PM UTC

Affected components

section-185959 (Application site)

Update timeline

  1. investigating Jan 22, 2026, 03:12 PM UTC

    Recording is currently unavailable to users of the legacy iOS app. We are upgrading all users to the new Freed iOS app. Impacted users should restart the Freed app following the instructions at https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios

  2. resolved Jan 22, 2026, 03:46 PM UTC

    We have upgraded all existing users to the new Freed application which allows recording.

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