Resolved after 4 hours 27 minutes, affecting section-185959 (Application site) and section-185959 (API services) and 1 more, on April 13, 2026.
The site is now recovered and visits affected during the outage have been successfully re-processed.
Affected components
section-185959 (Application site)section-185959 (API services)section-185959 (Visit processing)
Update timeline
- investigating Apr 13, 2026, 04:25 PM UTC
Freed is currently running into issues where the site is not loading or is slow to load and visit generation is not succeeding. Our engineering team is investigating the issue.
- resolved Apr 13, 2026, 08:52 PM UTC
The site is now recovered and visits affected during the outage have been successfully re-processed.
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