Resolved after 22 minutes, affecting next.frame.io (V4) and app.frame.io (LEGACY), on January 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
next.frame.io (V4)app.frame.io (LEGACY)
Update timeline
- investigating Jan 13, 2026, 08:57 AM UTC
We are currently investigating an outage with our search service
- investigating Jan 13, 2026, 08:58 AM UTC
We are continuing to investigate this issue.
- identified Jan 13, 2026, 09:09 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 13, 2026, 09:10 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 13, 2026, 09:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 09:19 AM UTC
This incident has been resolved.
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