Resolved after 2 hours 34 minutes, affecting next.frame.io (V4), on September 17, 2026.
We've identified the root cause and are deploying a fix.
Affected components
next.frame.io (V4)
Update timeline
- investigating Sep 17, 2026, 09:42 PM UTC
We are currently investigating an issue where AI Search is returning errors for some customers.
- identified Sep 17, 2026, 10:06 PM UTC
We've identified the root cause and are deploying a fix.
- resolved Sep 18, 2026, 12:16 AM UTC
This incident has been resolved.
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