Frame.io incident

Web application performance issues

Resolved after 1 hour 5 minutes, affecting next.frame.io (V4) and iOS, on October 27, 2026.

resolved Oct 27, 2026, 05:15 PM UTC

This incident has been resolved. Performance is back to normal for the web application and iOS app.

Started
Oct 27, 2026, 04:10 PM UTC
Resolved
Oct 27, 2026, 05:15 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 27, 2026, 04:10 PM UTC

Affected components

next.frame.io (V4)iOS

Update timeline

  1. investigating Oct 27, 2026, 04:26 PM UTC

    We are currently experiencing performance issues with our web application. Our team is working to identify the root cause and implement a fix. All users may be affected.

  2. investigating Oct 27, 2026, 04:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 27, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 27, 2026, 05:01 PM UTC

    We’ve identified the cause of the performance issues and are monitoring as things return to normal.

  5. resolved Oct 27, 2026, 05:15 PM UTC

    This incident has been resolved. Performance is back to normal for the web application and iOS app.

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