Foxpass incident

AWS US-East outage

Resolved after 6 hours 39 minutes, affecting AWS ec2-us-east-1 and AWS rds-us-east-1, on October 20, 2025.

resolved Oct 20, 2025, 11:54 PM UTC

All subsidiary systems affected by the AWS US-East-1 outage appear to be back to normal.

Started
Oct 20, 2025, 05:15 PM UTC
Resolved
Oct 20, 2025, 11:54 PM UTC
Duration
6h 39m
Detected by Pingoru
Oct 20, 2025, 05:15 PM UTC

Affected components

AWS ec2-us-east-1AWS rds-us-east-1

Update timeline

  1. identified Oct 20, 2025, 05:15 PM UTC

    We are monitoring issues related to the major outage affecting Amazon Web Services (AWS) US-East-1 region. Foxpass RADIUS and LDAP core services are unaffected, but our support tool hosted on Intercom and console global lookup are experiencing intermittent degradation.

  2. resolved Oct 20, 2025, 11:54 PM UTC

    All subsidiary systems affected by the AWS US-East-1 outage appear to be back to normal.

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