Foxpass Outage History

Foxpass is up right now

Pingoru has recorded 39 incidents for Foxpass: 1 in the last 12 months and 1 in the last 90 days.

Source: status.foxpass.com

39incidents recorded
1last 12 months
1last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Foxpass in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202615 of 508 (1%)

Incidents, newest first

Notice October 21, 2026 [RESOLVED] Windows BYOD Certificate Installer generation errors 5h 5m

Started Oct 21, 2026, 02:45 PM UTC· resolved Oct 21, 2026, 07:50 PM UTC

  1. resolved Oct 21, 2026, 08:23 PM UTC

    Between 14:45 and 19:50 UTC on October 21, 2026, creating or editing a BYOD profile may not have generated a new Windows installer. - New profiles created during this window may have no Windows installer. Windows users enrolling through them may see "No installer present." - Profiles edited during this window kept their previous Windows installer, but it may not reflect the changes made. Action required: If you created or edited a BYOD profile during this window, open it in the Foxpass console and save it again. This generates a new Windows installer. Installer generation is working normally for new changes. macOS installers, previously issued certificates, and Cloud RADIUS authentication were not affected.

Read the full incident report →

Notice October 20, 2025 AWS US-East outage 6h 39m AWS ec2-us-east-1, AWS rds-us-east-1

Started Oct 20, 2025, 05:15 PM UTC· resolved Oct 20, 2025, 11:54 PM UTC

  1. identified Oct 20, 2025, 05:15 PM UTC

    We are monitoring issues related to the major outage affecting Amazon Web Services (AWS) US-East-1 region. Foxpass RADIUS and LDAP core services are unaffected, but our support tool hosted on Intercom and console global lookup are experiencing intermittent degradation.

  2. resolved Oct 20, 2025, 11:54 PM UTC

    All subsidiary systems affected by the AWS US-East-1 outage appear to be back to normal.

Read the full incident report →

Major March 1, 2025 Syncronization issue with identity providers 3h 3m

Started Mar 01, 2025, 05:56 AM UTC· resolved Mar 01, 2025, 08:59 AM UTC

  1. investigating Mar 01, 2025, 05:56 AM UTC

    There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.

  2. identified Mar 01, 2025, 08:47 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Mar 01, 2025, 08:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2025, 08:59 AM UTC

    This incident has been resolved. Any customer see users missing from groups sync'd from Okta or Google, please contact support.

Read the full incident report →