Foxit incident

Admin Console: Intermittent Invitation Email Delivery Issues

Ongoing since 04:05 PM UTC.

investigating Oct 07, 2026, 04:05 PM UTC

Some customers continue to experience intermittent Admin Console invitation email failures. We apologize that our October 5 resolution notice was premature. Engineering is addressing an email validation issue blocking some invitations. In the meantime, authorized administrators can generate and share invitation links from the Invited User page. We’ll provide an update once resolution is confirmed. Thank you for your patience.

Started
Oct 07, 2026, 04:05 PM UTC
Resolved
Ongoing
Duration
● 24d 1h
Detected by Pingoru
Oct 07, 2026, 04:05 PM UTC

Update timeline

  1. investigating Oct 07, 2026, 04:05 PM UTC

    Some customers continue to experience intermittent Admin Console invitation email failures. We apologize that our October 5 resolution notice was premature. Engineering is addressing an email validation issue blocking some invitations. In the meantime, authorized administrators can generate and share invitation links from the Invited User page. We’ll provide an update once resolution is confirmed. Thank you for your patience.

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