Forage incident

Partial System Outage

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Resolved after 3 hours 30 minutes, on April 21, 2025.

resolved Apr 22, 2025, 01:30 AM UTC

A bad code deploy caused a fraction of users to be unable to check balances or complete EBT transactions. The code was rolled back once errors started to emerge. Estimated time of impact 2025-04-21 19:20 to 22:50 UTC.

Started
Apr 21, 2025, 07:20 PM UTC
Resolved
Apr 21, 2025, 10:50 PM UTC
Duration
3h 30m
Detected by Pingoru
Apr 21, 2025, 07:20 PM UTC

Update timeline

  1. resolved Apr 22, 2025, 01:30 AM UTC

    A bad code deploy caused a fraction of users to be unable to check balances or complete EBT transactions. The code was rolled back once errors started to emerge. Estimated time of impact 2025-04-21 19:20 to 22:50 UTC.

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