Forage Outage History
Forage is up right nowPingoru has recorded 50 incidents for Forage: 30 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 43 of 720 (6%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 3 | 9 of 720 (1%) |
| July 2026 | 2 | 14 of 744 (2%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 540 (0%) |
Incidents, newest first
Major October 4, 2026 Payment Processing Outage in AL, GA, IA, IN, MT, NJ, OH, OK, PA, SC, UT, VA 32m State Processors
Started Oct 04, 2026, 07:22 AM UTC· resolved Oct 04, 2026, 07:54 AM UTC
- investigating Oct 04, 2026, 07:22 AM UTC
We are currently investigating a processing outage affecting cardholders in AL, GA, IA, IN, MT, NJ, OH, OK, PA, SC, UT, VA
- resolved Oct 04, 2026, 07:54 AM UTC
This incident has been resolved.
Major August 22, 2026 Payment Processing Outage in PA, GA, IN, NJ, UT, VA, OH, AL, IA, MS, SC, OK 3h 9m State Processors
Started Aug 22, 2026, 08:42 AM UTC· resolved Aug 22, 2026, 11:51 AM UTC
- investigating Aug 22, 2026, 08:42 AM UTC
We are currently investigating a processing outage affecting cardholders in PA, GA, IN, NJ, UT, VA, OH, AL, IA, MS
- resolved Aug 22, 2026, 11:51 AM UTC
The incident has been resolved and transactions are processing normally.
Major August 19, 2026 Payment Processing Outage in NY 1h 5m State Processors
Started Aug 19, 2026, 08:22 AM UTC· resolved Aug 19, 2026, 09:28 AM UTC
- investigating Aug 19, 2026, 08:22 AM UTC
We are currently investigating a processing outage affecting cardholders in NY.
- investigating Aug 19, 2026, 08:24 AM UTC
We are continuing to investigate this issue.
- investigating Aug 19, 2026, 08:53 AM UTC
We are continuing to investigate this issue.
- resolved Aug 19, 2026, 09:28 AM UTC
This incident has been resolved.
Major July 30, 2026 Payment Processing Outage in AL, CT, DE, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, TN, UT, VA 12h 29m State Processors
Started Jul 30, 2026, 04:50 AM UTC· resolved Jul 30, 2026, 05:20 PM UTC
- identified Jul 30, 2026, 05:40 AM UTC
We are currently investigating a processing outage affecting cardholders in AL, CT, DE, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, TN, UT, VA.
- identified Jul 30, 2026, 06:44 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 30, 2026, 05:55 PM UTC
This incident has been resolved.
Major July 30, 2026 Elevated error rate on EBT transaction processing 1h 26m Forage Checkout API
Started Jul 30, 2026, 12:20 AM UTC· resolved Jul 30, 2026, 01:47 AM UTC
- identified Jul 30, 2026, 12:59 AM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
- monitoring Jul 30, 2026, 01:06 AM UTC
We have identified the issue and applied mitigations. Resolution should come soon.
- resolved Jul 30, 2026, 01:47 AM UTC
This incident has been resolved.
Critical June 9, 2026 Payment Processing Outage in PA, OH, NJ, OK, SC, AL 30m State Processors
Started Jun 09, 2026, 10:33 PM UTC· resolved Jun 09, 2026, 11:04 PM UTC
- investigating Jun 09, 2026, 10:33 PM UTC
We are currently investigating a processing outage affecting cardholders in PA, OH, NJ, OK, SC, AL
- resolved Jun 09, 2026, 11:04 PM UTC
This incident has been resolved.
Critical June 5, 2026 Payment Processing Outage in PA, GA, OK, NJ, VA, OH, CT, IN, IA, DE, SC, MS 1h 40m State Processors
Started Jun 05, 2026, 11:44 AM UTC· resolved Jun 05, 2026, 01:25 PM UTC
- investigating Jun 05, 2026, 12:09 PM UTC
We are currently investigating a processing outage affecting cardholders in PA, GA, OK, NJ, VA, OH, CT, IN, IA, DE, SC, MS
- resolved Jun 05, 2026, 02:07 PM UTC
This issue appears to have resolved and we are seeing transactions flow as expected.
Major June 5, 2026 Payment Processing Outage in AR 7h 3m State Processors
Started Jun 05, 2026, 04:47 AM UTC· resolved Jun 05, 2026, 11:51 AM UTC
- investigating Jun 05, 2026, 04:47 AM UTC
We are currently investigating a processing outage affecting cardholders in AR.
- resolved Jun 05, 2026, 11:51 AM UTC
This incident has been resolved.
Major May 29, 2026 Louisiana EBT SNAP Outage 28m State Processors
Started May 29, 2026, 02:25 AM UTC· resolved May 29, 2026, 02:53 AM UTC
- monitoring May 29, 2026, 02:25 AM UTC
We are currently investigating a processing outage affecting cardholders in Louisiana.
- resolved May 29, 2026, 11:24 AM UTC
This incident has been resolved.
Major May 17, 2026 Service Impairment in state processing for AL, AR, DE, GA, IN, MD, MS, NJ, OH, OK, SC, TN, UT, VA, CT, IA, PA –
Started May 17, 2026, 04:00 AM UTC· resolved May 17, 2026, 04:00 AM UTC
- resolved May 17, 2026, 04:22 PM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.
Major April 16, 2026 Service Impairment 6h 56m State Processors
Started Apr 16, 2026, 03:36 AM UTC· resolved Apr 16, 2026, 10:32 AM UTC
- identified Apr 16, 2026, 03:36 AM UTC
We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. The following states are affected (AL,AR,DE,GA,IN,MD,MS,NJ,OH,OK,SC,TN,UT,VA,CT,IA,PA). Our technical team is actively working to rectify the situation.
- identified Apr 16, 2026, 03:36 AM UTC
We are continuing to monitor the upstream state processor outage.
- identified Apr 16, 2026, 03:38 AM UTC
We are continuing to monitor the upstream state processor outage.
- identified Apr 16, 2026, 04:30 AM UTC
We've been informed that Conduent supported states are currently in a planned maintenance window. The upgrade should be resolved by Apr 16, 6am CST.
- identified Apr 16, 2026, 10:28 AM UTC
There have been no additional failures over the last hour. Conduent supported states appear to be processing. The incident is resolved.
- resolved Apr 16, 2026, 10:32 AM UTC
This incident has been resolved.
Major April 14, 2026 Impairment in state payment processing for PA, OH, GA, SC 13m
Started Apr 14, 2026, 04:00 AM UTC· resolved Apr 14, 2026, 04:13 AM UTC
- resolved Apr 14, 2026, 04:56 AM UTC
We detected an increased failure rate for online payments in certain states. This impairment lasted from 4:03 AM UTC to 4:13 AM UTC (9:03 PM to 9:13 PM PDT). This issue resolved without any intervention on Forage's part.
Major April 13, 2026 In-Store Payment Processing Outage in OH, PA, GA, MD, AR, DE, VA, UT, NJ, SC 15h 39m State Processors
Started Apr 13, 2026, 10:55 PM UTC· resolved Apr 14, 2026, 02:35 PM UTC
- investigating Apr 13, 2026, 10:55 PM UTC
We are currently investigating an in-store processing outage affecting cardholders in OH, PA, GA, MD, AR, DE, VA, UT, NJ, SC
- monitoring Apr 14, 2026, 03:54 AM UTC
We believe the in-store payment processing issue for the affected states is resolved but are continuing to monitor.
- resolved Apr 14, 2026, 02:35 PM UTC
We have seen no additional failures for the last several hours. Incident is resolved.
Major February 21, 2026 Payment Processing Outage in MD 37m State Processors
Started Feb 21, 2026, 09:48 AM UTC· resolved Feb 21, 2026, 10:25 AM UTC
- investigating Feb 21, 2026, 09:48 AM UTC
We are currently investigating a processing outage affecting cardholders in MD
- monitoring Feb 21, 2026, 10:06 AM UTC
Approval rates have recovered
- resolved Feb 21, 2026, 10:25 AM UTC
This incident has been resolved.
Major February 18, 2026 Payment Processing Outage in AL, AR, CT, DE, GA, IA, IN, MD, MS, NJ, OH, OK, PA, SC, TN, UT, VA 2h 43m State Processors
Started Feb 18, 2026, 04:42 AM UTC· resolved Feb 18, 2026, 07:25 AM UTC
- investigating Feb 18, 2026, 04:42 AM UTC
We are currently investigating a processing outage affecting cardholders in AL, AR, CT, DE, GA, IA, IN, MD, MS, NJ, OH, OK, PA, SC, TN, UT, VA.
- monitoring Feb 18, 2026, 04:47 AM UTC
EBT processor is performing maintenance. The processor predicts downtime will continue until 05:00 UTC, however, have given a window for maintenance that extends to 12:00 UTC.
- resolved Feb 18, 2026, 07:25 AM UTC
This incident has been resolved.
Notice February 17, 2026 Intermittent timeout errors 22:34-22:43 UTC. 30m Forage Checkout API
Started Feb 17, 2026, 10:49 PM UTC· resolved Feb 17, 2026, 11:20 PM UTC
- investigating Feb 17, 2026, 10:49 PM UTC
We are currently investigating this issue.
- monitoring Feb 17, 2026, 11:03 PM UTC
We saw a small spike in intermittent timeout errors from 22:34-22:43 UTC. We are continuing to investigate the source of these errors, but all services are back and operating normally. We will update with more information on root cause shortly.
- resolved Feb 17, 2026, 11:20 PM UTC
We have discovered the root cause and taken preventive action. We do not expect a recurrence of this issue.
Minor February 8, 2026 Payment Processing Outage in CT 3h 32m State Processors
Started Feb 08, 2026, 04:43 AM UTC· resolved Feb 08, 2026, 08:16 AM UTC
- investigating Feb 08, 2026, 04:43 AM UTC
We are currently investigating a processing outage affecting cardholders in CT.
- resolved Feb 08, 2026, 08:16 AM UTC
This incident has been resolved.
Major February 2, 2026 Payment Processing Outage in OH, PA, MD, GA, CT, NJ, SC, VA, IA 7h 1m State Processors
Started Feb 02, 2026, 09:03 AM UTC· resolved Feb 02, 2026, 04:04 PM UTC
- investigating Feb 02, 2026, 09:03 AM UTC
We are currently investigating a processing outage affecting cardholders in OH, PA, MD, GA, CT, NJ, SC, VA, IA.
- resolved Feb 02, 2026, 04:04 PM UTC
This incident has been resolved.
Major February 2, 2026 Payment Processing Outage in CT, DE, MD, VA, UT 1h 3m State Processors
Started Feb 02, 2026, 04:10 AM UTC· resolved Feb 02, 2026, 05:13 AM UTC
- investigating Feb 02, 2026, 04:10 AM UTC
We are currently investigating a processing outage affecting cardholders in CT, DE, MD, VA, UT.
- resolved Feb 02, 2026, 05:13 AM UTC
This incident has been resolved.
Major January 21, 2026 State Processor Outage in NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ 10h 6m State Processors
Started Jan 21, 2026, 03:58 AM UTC· resolved Jan 21, 2026, 02:05 PM UTC
- investigating Jan 21, 2026, 03:58 AM UTC
Forage is seeing elevated denial rates in the following states: NY, TX, CA, IL, FL, CO, OR, TN, NC, MO, KY, MA, AZ. We are investigating with the state processor.
- investigating Jan 21, 2026, 05:50 AM UTC
Transaction approval rates have recovered in the states previously listed. We now see failures in a different set of states: MD, CT, DE, and VA. We are continuing to monitor the situation and will post updates as more states recover.
- resolved Jan 21, 2026, 02:05 PM UTC
The incident resolved at 3:39am Pacific Time
Minor January 10, 2026 State Processor Degradation in VA, MD, DE 4h 35m State Processors
Started Jan 10, 2026, 06:35 AM UTC· resolved Jan 10, 2026, 11:10 AM UTC
- investigating Jan 10, 2026, 06:35 AM UTC
Forage is seeing elevated denial rates in the following states: VA, MD, DE. Forage is investigating with the state processors.
- resolved Jan 10, 2026, 04:55 PM UTC
This incident has been resolved. We are seeing successes across all states.
Minor January 8, 2026 State Processor Outage in PA, NJ, OH, OK, AL, SC 2h 24m State Processors, Forage Checkout API
Started Jan 08, 2026, 02:08 AM UTC· resolved Jan 08, 2026, 04:33 AM UTC
- investigating Jan 08, 2026, 02:08 AM UTC
Forage is seeing elevated denial rates in the following states: PA, NJ, OH, OK, AL, SC. Forage is investigating with the state processors.
- resolved Jan 08, 2026, 05:33 AM UTC
This incident has been resolved. We are seeing successes across all states.
Major December 9, 2025 State Processor Outage 1h State Processors
Started Dec 09, 2025, 04:43 PM UTC· resolved Dec 09, 2025, 05:43 PM UTC
- investigating Dec 09, 2025, 04:43 PM UTC
Forage is seeing elevated denial rates in the following states: PA, OH, VA, GA, MD, IN, NJ, CT, AL, SC, AR, DE, OK, MS, IA, LA.
- resolved Dec 09, 2025, 05:43 PM UTC
Approval rates have recovered across all states
Critical October 22, 2025 Payment Processing Outage in all states 22m State Processors
Started Oct 22, 2025, 07:35 AM UTC· resolved Oct 22, 2025, 07:57 AM UTC
- investigating Oct 22, 2025, 07:35 AM UTC
We are currently investigating an EBT processing outage affecting cardholders in all states
- resolved Oct 22, 2025, 07:57 AM UTC
This incident has been resolved.
Minor October 22, 2025 Degraded Payment Processing –
Started Oct 22, 2025, 12:00 AM UTC· resolved Oct 22, 2025, 12:00 AM UTC
- resolved Oct 22, 2025, 01:25 AM UTC
We experienced an incident on October 21, 2025, between 5:07 PM and 5:12 PM PT, which temporarily affected the payment capture flow and payment lookup functionality for approximately five minutes.