Resolved after 2 hours 49 minutes, affecting State Processors and Shopify Apps, on June 16, 2025.
The incident has been resolved as of 11:30 PT 6/15/2025 and transactions are processing normally.
Affected components
State ProcessorsShopify Apps
Update timeline
- investigating Jun 16, 2025, 05:14 AM UTC
We are currently investigating a payment processing outage affecting cardholders in VA.
- investigating Jun 16, 2025, 05:38 AM UTC
We have escalated to the state processor and are awaiting a response.
- resolved Jun 16, 2025, 01:46 PM UTC
The incident has been resolved as of 11:30 PT 6/15/2025 and transactions are processing normally.
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