Resolved after 4 hours 26 minutes, affecting Web App and API and 1 more, on August 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web AppAPIEmailReporting DashboardsMappingMobile
Update timeline
- investigating Aug 02, 2026, 04:40 PM UTC
We are currently investigating the issue.
- identified Aug 02, 2026, 05:16 PM UTC
The issue has been identified and we are working to remediate the issue.
- identified Aug 02, 2026, 07:45 PM UTC
We're currently rolling out a fix across the affected environments.
- monitoring Aug 02, 2026, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 02, 2026, 08:41 PM UTC
This incident has been resolved.
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