FMX incident

Increased latency across platform

Resolved after 1 day, affecting Web App and API and 1 more, on September 14, 2026.

monitoring Sep 14, 2026, 03:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 14, 2026, 01:17 PM UTC
Resolved
Sep 15, 2026, 01:18 PM UTC
Duration
1d
Detected by Pingoru
Sep 14, 2026, 01:17 PM UTC

Affected components

Web AppAPIReporting Dashboards

Update timeline

  1. investigating Sep 14, 2026, 01:17 PM UTC

    We are currently investigating this issue.

  2. identified Sep 14, 2026, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 14, 2026, 01:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 14, 2026, 02:06 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 14, 2026, 02:50 PM UTC

    We're adding additional hardware to increase capacity

  6. monitoring Sep 14, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 15, 2026, 01:18 PM UTC

    This incident has been resolved.

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