Resolved after 1 day, affecting Web App and API and 1 more, on September 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web AppAPIReporting Dashboards
Update timeline
- investigating Sep 14, 2026, 01:17 PM UTC
We are currently investigating this issue.
- identified Sep 14, 2026, 01:47 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 14, 2026, 01:59 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 14, 2026, 02:06 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 14, 2026, 02:50 PM UTC
We're adding additional hardware to increase capacity
- monitoring Sep 14, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2026, 01:18 PM UTC
This incident has been resolved.
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