FMX incident

General slowness with the API

Resolved after 2 hours 1 minute, affecting API, on September 29, 2025.

monitoring Sep 29, 2025, 02:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 29, 2025, 12:59 PM UTC
Resolved
Sep 29, 2025, 03:01 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 29, 2025, 12:59 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 29, 2025, 12:59 PM UTC

    We are currently investigating the issue.

  2. identified Sep 29, 2025, 01:03 PM UTC

    The issue has been identified and a solution is being implemented.

  3. identified Sep 29, 2025, 02:19 PM UTC

    We are starting the deployment of our fix to the performance issue

  4. monitoring Sep 29, 2025, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 29, 2025, 03:01 PM UTC

    This incident has been resolved.

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