Flutterwave incident
[USD] Service Restored: Reduced Success Rate on Card Payments
Resolved after 2 days 16 hours, on September 30, 2026.
We are pleased to inform you that the issue affecting some USD card payments through Kenswitch has been successfully resolved. Thank you for your patience and understanding.
Update timeline
- investigating Sep 30, 2026, 01:22 PM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some USD card payments through Kenswitch, resulting in a reduced transaction success rate. We are working with the affected service provider to restore normal the service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.
- investigating Oct 03, 2026, 05:44 AM UTC
We are pleased to inform you that the issue affecting some USD card payments through Kenswitch has been successfully resolved. Thank you for your patience and understanding.
- resolved Oct 03, 2026, 05:44 AM UTC
This incident has been resolved.
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