Flutterwave incident

[NGN] Service Restored: Bank Transfer Payments Affected

Resolved after 1 day 20 hours, affecting Collections APIs, on October 21, 2026.

resolved Oct 23, 2026, 06:52 AM UTC

Normal service has resumed for NGN bank transfers after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate your patience and understanding.

Started
Oct 21, 2026, 10:50 AM UTC
Resolved
Oct 23, 2026, 06:52 AM UTC
Duration
1d 20h
Detected by Pingoru
Oct 21, 2026, 10:50 AM UTC

Affected components

Collections APIs

Update timeline

  1. investigating Oct 21, 2026, 10:50 AM UTC

    Dear Valued Merchant, NGN bank transfer payments made through Wema are currently not completing. We have escalated the matter to Wema and are working closely with them to restore normal service. We will share further updates as soon as we hear back. We apologize for the disruption and appreciate your patience and understanding.

  2. resolved Oct 23, 2026, 06:52 AM UTC

    Normal service has resumed for NGN bank transfers after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate your patience and understanding.

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