Resolved after 3 hours 17 minutes, affecting Collections APIs, on October 16, 2026.
USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Affected components
Update timeline
- identified Oct 16, 2026, 09:38 AM UTC
Dear Valued Merchant, USD card payments are currently failing due to an issue with one of our service providers. We have notified the provider, who is working to restore normal service. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 16, 2026, 12:55 PM UTC
USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
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