Flutterwave incident

[NGN] Service Restored: Payments Affected

Resolved after 11 hours 15 minutes, affecting Collections APIs, on October 18, 2026.

resolved Oct 19, 2026, 07:21 AM UTC

The issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and appreciate your patience and understanding.

Started
Oct 18, 2026, 08:05 PM UTC
Resolved
Oct 19, 2026, 07:21 AM UTC
Duration
11h 15m
Detected by Pingoru
Oct 18, 2026, 08:05 PM UTC

Affected components

Collections APIs

Update timeline

  1. identified Oct 18, 2026, 08:05 PM UTC

    Dear Valued Merchant, You may be unable to generate new account details for receiving payments through Zenith Bank, which means some incoming payments may not be completed. Our team is actively investigating and working to restore normal service, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria

  2. resolved Oct 19, 2026, 07:21 AM UTC

    The issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and appreciate your patience and understanding.

Your product runs on more than Flutterwave

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →