Resolved after 9 days 20 hours, affecting Console & Platform, on May 2, 2025.
Earlier today we discovered that a subset of scheduled background jobs did not run successfully between early Friday evening and Monday morning. The disruption did not affect application availability or user data. The underlying issue has been corrected and all queued transactions are being re-processed. We are monitoring the system closely and do not expect further impact. Thank you for your patience.
Affected components
Update timeline
- investigating May 12, 2025, 05:32 PM UTC
We're experiencing an elevated level of scheduled transaction failures and are currently looking into the issue.
- investigating May 12, 2025, 05:33 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2025, 05:35 PM UTC
Earlier today we discovered that a subset of scheduled background jobs did not run successfully between early Friday evening and Monday morning. The disruption did not affect application availability or user data. The underlying issue has been corrected and all queued transactions are being re-processed. We are monitoring the system closely and do not expect further impact. Thank you for your patience.
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