Flowroute incident
Intermittent Inbound Call Failures Impacting AT&T Customers in Southeast Florida
Resolved after 6 hours 11 minutes, affecting Inbound Voice, on January 15, 2025.
A fix has been implemented by the upstream carrier, and we are currently monitoring the results.
Affected components
Update timeline
- investigating Jan 15, 2025, 04:11 PM UTC
We are actively collaborating with our peer networks to resolve the intermittent inbound call failures impacting AT&T customers, particularly in Southeast Florida, including the Miami and Melbourne areas. This issue appears to be localized to this region. We will continue to monitor the situation closely and provide updates as new information becomes available.
- investigating Jan 15, 2025, 05:14 PM UTC
We are continuing to work with our peer networks to address this issue.
- investigating Jan 15, 2025, 06:30 PM UTC
We are continuing to work with our peer networks to address this issue.
- investigating Jan 15, 2025, 07:32 PM UTC
We are continuing to work with our peer networks to address this issue.
- identified Jan 15, 2025, 07:49 PM UTC
Our peer networks have identified the issue and are working on a fix.
- monitoring Jan 15, 2025, 09:04 PM UTC
A fix has been implemented by the upstream carrier, and we are currently monitoring the results.
- resolved Jan 15, 2025, 10:22 PM UTC
This incident has been resolved.
Your product runs on more than Flowroute
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services