Resolved after 1 day 13 hours, affecting Manage Portal and APIs, on October 3, 2026.
The incident has been resolved, September statements are now available in the Manage portal.
Affected components
Manage PortalAPIs
Update timeline
- identified Oct 03, 2026, 12:23 AM UTC
We identified an issue affecting billing system. As a result, certain billing transactions from September may not be fully reflected with all applicable taxes, and the latest billing statement is temporarily unavailable. Our engineering team is actively working to resolve the issue and restore affected services. Updates will follow.
- resolved Oct 05, 2026, 08:25 PM UTC
The incident has been resolved, September statements are now available in the Manage portal.
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