Resolved on August 13, 2026.
On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Update timeline
- resolved Aug 13, 2026, 02:31 PM UTC
On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
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