Resolved after 54 minutes, affecting Fusion and Fusion Team, on August 13, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Affected components
Update timeline
- investigating Aug 13, 2026, 01:18 PM UTC
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 13, 2026, 01:56 PM UTC
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 13, 2026, 02:12 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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