Flow Capture incident

Collaboration for AutoCAD Plant 3D (European Union)

Resolved after 1 hour 53 minutes, affecting Collaboration for AutoCAD Plant 3D (European Union), on June 16, 2026.

resolved Jun 16, 2026, 02:49 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Jun 16, 2026, 12:55 PM UTC
Resolved
Jun 16, 2026, 02:49 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 16, 2026, 12:55 PM UTC

Affected components

Collaboration for AutoCAD Plant 3D (European Union)

Update timeline

  1. investigating Jun 16, 2026, 12:55 PM UTC

    We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Jun 16, 2026, 01:51 PM UTC

    We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Jun 16, 2026, 02:49 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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