Flow Capture incident

Informed Design Web App | Informed Design for Revit

Resolved after 1 hour 14 minutes, affecting Informed Design Web App and Informed Design for Revit, on October 27, 2026.

resolved Oct 27, 2026, 05:47 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Oct 27, 2026, 04:33 PM UTC
Resolved
Oct 27, 2026, 05:47 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 27, 2026, 04:33 PM UTC

Affected components

Informed Design Web AppInformed Design for Revit

Update timeline

  1. investigating Oct 27, 2026, 04:33 PM UTC

    We are investigating an issue where customers are unable to generate outputs in Informed Design Web App and Informed Design for Revit. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Oct 27, 2026, 05:47 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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