Flow Capture incident

Flow Platform GraphQL API | Flow Platform Permissions | Flow Platform Provisioning

Resolved on October 7, 2026.

resolved Oct 07, 2026, 02:23 PM UTC

On October 07, 2026 at 05:06 AM PDT, Autodesk identified an issue where a subset of customers experienced latency while accessing the Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning. Once the issue was resolved on October 07, 2026 at 05:15 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Started
Oct 07, 2026, 02:23 PM UTC
Resolved
Oct 07, 2026, 02:23 PM UTC
Duration
–
Detected by Pingoru
Oct 07, 2026, 02:23 PM UTC

Update timeline

  1. resolved Oct 07, 2026, 02:23 PM UTC

    On October 07, 2026 at 05:06 AM PDT, Autodesk identified an issue where a subset of customers experienced latency while accessing the Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning. Once the issue was resolved on October 07, 2026 at 05:15 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

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