Flow Capture incident

Fusion | Fusion Online | Fusion Team

Resolved after 11 minutes, affecting Fusion and Fusion Online and 1 more, on October 1, 2026.

resolved Oct 01, 2026, 05:51 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Oct 01, 2026, 05:39 PM UTC
Resolved
Oct 01, 2026, 05:51 PM UTC
Duration
11m
Detected by Pingoru
Oct 01, 2026, 05:39 PM UTC

Affected components

FusionFusion OnlineFusion Team

Update timeline

  1. investigating Oct 01, 2026, 05:39 PM UTC

    We are investigating an issue where a subset of Fusion customers are unable to open non-native CAD files uploaded through Fusion Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Oct 01, 2026, 05:51 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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