Resolved after 1 hour 3 minutes, on September 11, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Update timeline
- investigating Sep 11, 2026, 05:47 PM UTC
We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Sep 11, 2026, 06:15 PM UTC
We are continuing to investigate an issue where a subset of customers may be unable to assign new Autodesk products and subscriptions or manage users in Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Sep 11, 2026, 06:50 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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