Fitbit incident

Issue affecting SpO2 and Skin Temperature data on some Wear OS devices.

Resolved after 1 day 10 hours, affecting Device Sync / Pairing and Mobile App, on March 9, 2026.

resolved Mar 11, 2026, 06:50 AM UTC

The recent issue with SpO2 and Skin temp data is now resolved. To continue viewing your SpO2 and skin temperature data, please update your app to version 3.55.1.1 or higher. This update ensures you're able to view your metrics moving forward.

Started
Mar 09, 2026, 08:21 PM UTC
Resolved
Mar 11, 2026, 06:49 AM UTC
Duration
1d 10h
Detected by Pingoru
Mar 09, 2026, 08:21 PM UTC

Affected components

Device Sync / PairingMobile App

Update timeline

  1. investigating Mar 09, 2026, 10:31 PM UTC

    Some users with Fitbit on Wear OS devices may be unable to access SpO2 and Skin Temperature features due to a recent update. Workaround: Please try adjusting the app permissions on your Wear OS device: Swipe down > Settings ⚙️ > Apps & notifications > App permissions > Fitness and wellness. Ensure both 'Oxygen saturation (Fitbit)' 🩸 and 'Skin temperature (Fitbit)' 🌡️ are set to 'Allow' ✅. We are working to fully resolve the underlying issue and will provide updates here.

  2. resolved Mar 11, 2026, 06:50 AM UTC

    The recent issue with SpO2 and Skin temp data is now resolved. To continue viewing your SpO2 and skin temperature data, please update your app to version 3.55.1.1 or higher. This update ensures you're able to view your metrics moving forward.

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