Fitbit incident

Login is not working for all users.

Resolved after 2 hours 37 minutes, affecting Mobile App, on September 1, 2026.

resolved Sep 02, 2026, 02:09 PM UTC

Incident began at 2026-09-01 12:00 and ended at 2026-09-01 14:37 (all times are US/Pacific). We had a brief issue that prevented logging into the app earlier. It has been resolved. Please try again. Affected products: Mobile App

Started
Sep 01, 2026, 07:00 PM UTC
Resolved
Sep 01, 2026, 09:37 PM UTC
Duration
2h 37m
Detected by Pingoru
Sep 01, 2026, 07:00 PM UTC

Affected components

Mobile App

Update timeline

  1. investigating Sep 01, 2026, 09:15 PM UTC

    We are working on investigating issues with logging into the application.

  2. monitoring Sep 01, 2026, 09:15 PM UTC

    Incident began at 2026-09-01 12:00 (all times are US/Pacific). We are working on investigating issues with logging into the application. Affected products: Mobile App

  3. resolved Sep 02, 2026, 02:09 PM UTC

    We had a brief issue that prevented logging into the app earlier. It has been resolved. Please try again.

  4. resolved Sep 02, 2026, 02:09 PM UTC

    Incident began at 2026-09-01 12:00 and ended at 2026-09-01 14:37 (all times are US/Pacific). We had a brief issue that prevented logging into the app earlier. It has been resolved. Please try again. Affected products: Mobile App

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