Fini AI incident

Elevated Errors in Hubspot Integration

Resolved after 1 hour 30 minutes, affecting Chat Integrations with CRMs, on June 12, 2025.

resolved Jun 12, 2025, 09:35 PM UTC

Google cloud had an outage from 6:45am PT 12th June to 2pm PT 12th June which led to Fini not responding to customer chats during this period. This outage has now been resolved

Started
Jun 12, 2025, 08:05 PM UTC
Resolved
Jun 12, 2025, 09:35 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 12, 2025, 08:05 PM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Jun 12, 2025, 08:05 PM UTC

    Elevated Errors in Hubspot Integration

  2. resolved Jun 12, 2025, 09:35 PM UTC

    Google cloud had an outage from 6:45am PT 12th June to 2pm PT 12th June which led to Fini not responding to customer chats during this period. This outage has now been resolved

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