Fini AI incident

Elevated Errors in Intercom Integration

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Resolved after 9 hours 12 minutes, affecting Chat Integrations with CRMs, on August 21, 2025.

identified Aug 21, 2025, 04:32 AM UTC

Elevated Errors in Intercom Integration

Started
Aug 21, 2025, 04:32 AM UTC
Resolved
Aug 21, 2025, 01:45 PM UTC
Duration
9h 12m
Detected by Pingoru
Aug 21, 2025, 04:32 AM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Aug 21, 2025, 04:32 AM UTC

    Elevated Errors in Intercom Integration

  2. resolved Oct 03, 2025, 11:16 PM UTC

    This incident has been resolved.

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