Finalsite incident

Issue Adding or Changing Images in Messages

Resolved after 1 hour 36 minutes, affecting Messages XR, on May 18, 2026.

resolved May 18, 2026, 03:20 PM UTC

This incident has been resolved and our team has confirmed that image editing functionality has been restored.

Started
May 18, 2026, 01:44 PM UTC
Resolved
May 18, 2026, 03:20 PM UTC
Duration
1h 36m
Detected by Pingoru
May 18, 2026, 01:44 PM UTC

Affected components

Messages XR

Update timeline

  1. investigating May 18, 2026, 01:44 PM UTC

    We are currently investigating an issue where users are receiving an error message when attempting to add or change images within the Messages editor. Our team is aware of the problem and is actively working on a resolution. We apologize for the inconvenience and will provide another update as soon as we have more information.

  2. resolved May 18, 2026, 03:20 PM UTC

    This incident has been resolved and our team has confirmed that image editing functionality has been restored.

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