Resolved after 23 hours 48 minutes, affecting Enrollment Management System, on August 13, 2026.
The issue has been identified. We're working through reindexing all EMS sites gradually.
Affected components
Enrollment Management System
Update timeline
- investigating Aug 13, 2026, 01:52 PM UTC
We're investigating an issue that is causing incorrect dashboard numbers and searches to not populate correctly.
- identified Aug 13, 2026, 10:17 PM UTC
The issue has been identified. We're working through reindexing all EMS sites gradually.
- resolved Aug 14, 2026, 01:41 PM UTC
This incident has been resolved.
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