Resolved after 7 hours 32 minutes, affecting Messages XR, on February 12, 2026.
This issue, which caused sending delays impacting a subset of clients in the US East hosting region, has been resolved.
Affected components
Update timeline
- investigating Feb 12, 2026, 02:03 PM UTC
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
- identified Feb 12, 2026, 05:40 PM UTC
The issue causing the message delivery delays for US East clients has been identified. We will provide an additional update as soon as possible.
- monitoring Feb 12, 2026, 06:57 PM UTC
We are seeing message sends process as expected at this time. Our team is continuing to monitor.
- resolved Feb 12, 2026, 09:36 PM UTC
This issue, which caused sending delays impacting a subset of clients in the US East hosting region, has been resolved.
Your product runs on more than Finalsite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services