Finalsite incident
Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients
Major Vendor's status page →
Resolved after 1 hour 56 minutes, affecting Mass Notifications and Messages XR Enterprise, on February 22, 2026.
Our development team has resolved the issue and all services are functioning as expected.
Affected components
Mass NotificationsMessages XR Enterprise
Update timeline
- investigating Feb 22, 2026, 10:59 PM UTC
Our development team has identified an issue that is causing message creation to get stuck in Initializing and not complete for a subset of clients. We are working to resolve this as quickly as possible.
- resolved Feb 23, 2026, 12:56 AM UTC
Our development team has resolved the issue and all services are functioning as expected.
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