Resolved after 1 day 1 hour, affecting Enrollment Management System, on March 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Enrollment Management System
Update timeline
- identified Mar 23, 2026, 04:01 PM UTC
Open dates in our Sent Emails page are currently empty due to an intermittent issue with our external email delivery provider. We are working with our email provider to resolve the issue as soon as possible. Emails are still being successfully sent and opened by recipients.
- monitoring Mar 24, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 05:44 PM UTC
This incident has been resolved.
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