Resolved after 42 days 4 hours, affecting Fera Management Portal, on March 25, 2025.
Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution. Temporary Workaround: - Merchants could access Fera directly via app.fera.ai.
Affected components
Fera Management Portal
Update timeline
- identified Mar 25, 2025, 11:15 AM UTC
Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution. Temporary Workaround: - Merchants could access Fera directly via app.fera.ai.
- resolved May 06, 2025, 03:45 PM UTC
This incident has been resolved.
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