Resolved after 2 days 16 hours, affecting Public API, on September 19, 2025.
Mechants reported that widgets are not showing on live pages, orders are not updating automatically, and products are missing from orders. The issue is widespread and we are working with our server hosting to resolve everything soon.
Affected components
Public API
Update timeline
- investigating Sep 19, 2025, 06:48 PM UTC
Mechants reported that widgets are not showing on live pages, orders are not updating automatically, and products are missing from orders. The issue is widespread and we are working with our server hosting to resolve everything soon.
- resolved Sep 22, 2025, 11:11 AM UTC
This incident has been resolved.
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