Felix incident

SMS Messages for Vodafone customers impacted

Resolved after 22 hours 4 minutes, affecting Notifications, on December 9, 2025.

monitoring Dec 09, 2025, 10:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 09, 2025, 05:40 AM UTC
Resolved
Dec 10, 2025, 03:45 AM UTC
Duration
22h 4m
Detected by Pingoru
Dec 09, 2025, 05:40 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Dec 09, 2025, 05:40 AM UTC

    We have identified a potential issue with SMS notifications, causing messages to fail to deliver for Multi-Factor Authentication. Further investigation is currently in progress.

  2. identified Dec 09, 2025, 06:30 AM UTC

    The issue has been identified and a fix is being implemented. SMS notifications for all services outside of Multi-Factor Authentication remain operational.

  3. monitoring Dec 09, 2025, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 10, 2025, 03:45 AM UTC

    This incident has been resolved.

Your product runs on more than Felix

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →