Felix incident
Platform access issues for Enterprise and Marketplace Searchers
Major Vendor's status page →
Resolved after 29 minutes, affecting Contractor Portal, on September 2, 2026.
We have now resolved the issue and all Enterprise and Searcher accounts should now have access restored.
Affected components
Contractor Portal
Update timeline
- identified Sep 02, 2026, 06:42 AM UTC
We have identified an issue that is impacting access for Enterprise users and Marketplace Searchers. We have identified the issue and are currently implementing a fix.
- resolved Sep 02, 2026, 07:11 AM UTC
We have now resolved the issue and all Enterprise and Searcher accounts should now have access restored.
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