Felix incident

Service Outage

Resolved after 5 hours, affecting Contractor Portal and Vendor Portal and 1 more, on February 10, 2026.

monitoring Feb 11, 2026, 03:49 AM UTC

AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.

Started
Feb 10, 2026, 11:22 PM UTC
Resolved
Feb 11, 2026, 04:22 AM UTC
Duration
5h
Detected by Pingoru
Feb 10, 2026, 11:22 PM UTC

Affected components

Contractor PortalVendor PortalNotifications

Update timeline

  1. monitoring Feb 10, 2026, 11:22 PM UTC

    Further to previous announcements this morning, the interruptions are still being observed. We continue to monitor the updates from AWS: https://health.aws.amazon.com/health/status

  2. monitoring Feb 10, 2026, 11:58 PM UTC

    We are continuing to monitor this issue.

  3. monitoring Feb 11, 2026, 12:12 AM UTC

    AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available.

  4. monitoring Feb 11, 2026, 12:56 AM UTC

    AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the next hour.

  5. monitoring Feb 11, 2026, 02:00 AM UTC

    AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.

  6. monitoring Feb 11, 2026, 03:49 AM UTC

    AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.

  7. resolved Feb 11, 2026, 04:22 AM UTC

    All services have now been restored.

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